College Co-op: Operations Analyst (SB)
About the Department:
The Accumulators Team is responsible for ensuring the accurate tracking and synchronization of deductible and out-of-pocket balances across multiple vendors. This work is essential to maintaining seamless benefits administration and delivering a positive member experience.
Co-op Job Description:
As a Co-op on the Accumulators Team, you will support key operational and analytical functions that ensure data integrity and process efficiency. You’ll gain hands-on experience in auditing, troubleshooting, and collaborating across departments to support business-critical systems.
Key responsibilities may include (but are not limited to):
·Conduct audits, analyze data, test system functionality, and document findings and decisions throughout the lifecycle of assigned tasks and projects.
·Identify and recommend opportunities for process improvement and automation by evaluating current policies and procedures.
·Provide troubleshooting and problem-resolution support related to audits, adjustments, and accumulator discrepancies, engaging subject matter experts as needed.
·Make decisions in alignment with standard policies and procedures; escalate deviations for management approval.
·Collaborate with internal and external stakeholders to ensure accurate and timely resolution of issues.
Required Skills and Qualifications:
The ideal candidate will demonstrate:
·Proficiency in Microsoft Office Suite, particularly Excel and Access.
·Familiarity with SQL is a plus.
·Strong analytical, problem-solving, and communication skills.
·Ability to work independently and as part of a team.
Required Skills and Qualifications:
The ideal candidate will demonstrate:
·Proficiency in Microsoft Office Suite, particularly Excel and Access
·Familiarity with SQL; proficiency preferred
·Strong analytical, problem-solving, and communication skills
·Ability to work both independently and collaboratively in a team environment
·Self-motivation with a proven ability to meet deadlines
·Excellent organizational and time management skills
Accepted Majors:
·Information Systems
·Information Technology
·Computer Science
·Accounting
Classification:
·Junior or Senior undergraduate students
·Recent graduate (within one year of the program start date)
GPA Requirement:
·3.5+ or higher
Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
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