Job Description
**Overview**
**SSM Health Physical Therapy -** **_Patient Service Specialist (PSS)_**
**_Kirkwood Day Institute_**
_Full Time - 40 hours_
_Monday - Friday_
_Hours: 8:00am-4:30pm_
**This is an entry level position - starting pay is $18.00**
**(Based on expereince)**
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.
**Responsibilities**
This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.
**Responsibilities**
+ Greets patients
+ Answers phones
+ Patient intake and data entry
+ Insurance verification and pre-authorization
+ Schedules patient appointments
+ Operates front office of outpatient centers
+ Supports therapists and therapy assistants
+ Daily cash balancing and weekly banking deposits
**If you have experience in the below you could be a great candidate:**
+ _Office admin_
+ _Receptionist_
+ _Patient Service Representative_
+ _Health care_
+ _Medical field_
+ _Administrative Assistant_
+ _Patient Care Specialist_
+ _Front desk_
+ _Customer Service_
+ _Server_
+ _Retail_
+ _Hotel_
+ _Guest Services_
+ _Office Coordinator_
+ _Great work ethic_
**Qualifications**
**Minimum Qualifications**
+ High School degree or diploma required
+ Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
+ Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
**Preferred Experience**
+ One year in medical office setting that required multi tasking preferred
+ knowledge of health insurance preferred
**Additional Data**
***Generous benefits package including:**
+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage
+ Paid Time Off (PTO) and Extended Illness Days (EID)
+ A 401(k) retirement plan with company match
+ Short and Long Term Disability
+ Personal and Family Medical Leave
+ Excellent Orientation Program
****We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!****
_**Equal Opportunity Employer including Disabled/Veterans_
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**Job ID** _347695_
**Experience (Years)** _1_
**Category** _Administrative - Administrative Services_
**Street Address** _1001 S. Kirkwood Road_
Job Tags
Full time, Temporary work, Work at office, Monday to Friday,
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