Job Description

About Us:
ICE Consulting is a leading Managed IT Services provider dedicated to delivering excellence in IT solutions for small to medium-sized enterprises. Established in 1997, we pride ourselves on our dynamic work environment where collaboration, innovation, and growth thrive. We are currently seeking an Office Manager/Executive Assistant who is passionate about supporting our team and enhancing operational efficiency.

Role Overview:
As the Office Manager/Executive Assistant, you will play a crucial role in ensuring the smooth operation of our office while providing high-level support to our executive team. You will be responsible for managing administrative tasks, coordinating meetings, and maintaining office supplies, all while creating a welcoming environment for staff and visitors alike.

Requirements

Key Responsibilities:

• Manage day-to-day office operations, including reception duties, phone management, and visitor interaction.
• Field and manage incoming calls, emails, and correspondence efficiently.
• Organize meetings and events, including logistics, agenda preparation, and materials for participants.
• Assist with onboarding new employees and providing support to existing staff as needed.
• Coordinate procurement of office supplies and IT equipment, ensuring cost-effective purchasing.
• Maintain organized electronic and physical records, overseeing filing systems and documentation retention.
• Support executives with calendar management, travel arrangements, and expense reporting.
• Oversee office maintenance and liaise with vendors for facility management.

Qualifications:

• Minimum 5 years of experience in an administrative role, preferably in a tech or consulting environment.
• Experience working in a Managed Service Provider (MSP) setting is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software.
• Exceptional organizational skills with a strong attention to detail and the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to maintain professionalism and a positive attitude in a team-oriented environment.

Personal Attributes:
The ideal candidate will be a proactive problem-solver, flexible, and capable of thinking critically in a fast-paced environment. You should be someone who thrives on collaboration, embodies a strategic mindset, and possesses a keen sense of initiative.

Why Join ICE Consulting?
Joining our team means being part of a company that values innovation and professional development. We offer competitive compensation packages and opportunities for growth within the organization.

Benefits

• 401(k) with company match
• Company Paid Holidays

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources

ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

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