Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples Job at Lee Health, Fort Myers, FL

L3FoMTFpWGYzUkZCbzZCZVBWMnphTlpFUXc9PQ==
  • Lee Health
  • Fort Myers, FL

Job Description

Location:3361 Pine Ridge Rd., Suite 201 Naples, FL 34109
Department: GCHSWF Pediatric Specialists - Collier Clinic
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate: $17.34 - $21.67 / hour

Summary

🌟 Now Hiring: Float Customer Service Representative

📍 Golisano Pediatric Specialties & Urgent Care Naples
3361 Pine Ridge Road, Naples, FL 34109
🕗 MondayFriday | 8:00 AM 5:00 PM |

Make a Difference Every Single Day

Are you passionate about helping others, especially kids and their families? Were looking for a friendly, reliable Customer Service Rep to float between our Pediatric Specialties and Urgent Care (same building!) and provide top-notch support at check-in, over the phone, and throughout the patient experience.

What Youll Do:

  • Greet and check in pediatric patients

  • Verify insurance and assist with scheduling

  • Answer phones and help families navigate care

  • Be a calm, caring presence during stressful moments

What Were Looking For:

  • Strong customer service skills & a compassionate personality

  • Comfortable in a fast-paced medical setting

  • Bilingual in English & Spanish? Thats a BIG plus!

  • Experience in healthcare is preferred, but not required

Why Youll Love It Here:

Set weekday hours no late nights or weekends
Supportive pediatric care team
Make a real impact in a childs healthcare journey

Apply today and bring your heart for service to Golisano Pediatric Specialties & Urgent Care where kids come first, and youre valued for being you.

The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred. Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems anddemonstrate critical thinking skills. Works weekend and holidays.

US:FL:Fort Myers

Job Tags

Full time, Work at office, Shift work, Weekend work, Weekday work,

Similar Jobs

AbbVie

Director, U.S Policy, Government Affairs Job at AbbVie

 ...Tik Tok . Job Description The Director, U.S. Policy will support the U.S. Policy & Analytics team, the Federal Government Affairs (FGA) team and the Business Evolution Strategy Development (BESD) team by monitoring, tracking, and analyzing key U.S. federal... 

TROC The Revenue Optimization Companies

Event Sales Specialist Job at TROC The Revenue Optimization Companies

 ...Looking for flexible, project-based work that fits around your life? FLEX-ROC by T-ROC is seeking energetic, outgoing individuals to represent exciting consumer brands inside Costco, Sams, BJs and various big-box retailers during special two-week roadshows. This... 

GIG757

Communications Assistant - Entry Level Job at GIG757

 ...We are a fast-growing marketing and event communications team helping brands, nonprofits, and organizations increase visibility, engage...  ...results that make an impact. We are seeking a motivated Entry-Level PR & Communications Assistant to join our dynamic team! No... 

Express Employment Professionals - Jonesboro

Machine Operator Job at Express Employment Professionals - Jonesboro

 ...Express Employment Professionals is currently seeking an experienced Machine Operator to join our Client's manufacturing team in Jonesboro, Arkansas. This role is responsible for operating production equipment while maintaining quality, safety, and efficiency standards... 

Harvey Nash Group

Packaging Engineer Job at Harvey Nash Group

 ...PackagingEngineer Coppell, TX (Fully onsite)12 months contract with the possible extension Role Overview: Thisrole is a packaging engineering position focused on structural packaging forcell phones, including unit boxes and master cartons. The engineer will...