Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

Qualifications:

• Showcase exceptional organizational, communication, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

About Company: The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.

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