Medical Receptionist Job at Robert Half, Rochester, NY

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  • Robert Half
  • Rochester, NY

Job Description

Description We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, you will play a pivotal role in creating a welcoming and professional atmosphere while ensuring smooth administrative operations at our medical facility. This position requires excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional patient service. Key Responsibilities: + Patient Interaction: Welcome patients and visitors warmly, check them in for appointments, and provide information on clinic procedures or policies. + Appointment Scheduling: Schedule and confirm appointments using the clinic's scheduling software and manage an organized calendar for healthcare providers. + Insurance Management: Verify insurance information, collect necessary documents, and assist patients with understanding their coverage. + Administrative Support: Answer phone calls, respond to emails, and manage inquiries about medical services or patient accounts. + Medical Records Management: Ensure accurate entry, updating, and maintaining of patient information in electronic health record (EHR) systems. + Billing Assistance: Process payments, track invoices, and provide patients with clear billing information. + Office Efficiency: Coordinate front desk activities, maintain waiting areas, and ensure office supplies are stocked and organized. Requirements + High school diploma or equivalent; associate degree or administrative certification in healthcare preferred. + Proven experience as a receptionist, in a medical office setting is strongly preferred. + Proficiency with electronic health record (EHR) systems and Microsoft Office Suite. + Excellent interpersonal and customer service skills; ability to stay calm under pressure. + Strong attention to detail and organizational skills; ability to multitask in a fast-paced environment. + Familiarity with insurance policies and medical billing processes is an asset. + Ability to maintain confidentiality and handle sensitive patient information with professionalism. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Work at office,

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